International Trade in Services Survey 2019
Uganda
Created on
Mar 28, 2022
Last modified
Jul 11, 2023
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- Data files
- ITS data 20199
Please give some of the challenges faced in providing the service by the institu (q14b)
Data file: ITS data 20199
Overview
Valid:
2017
Type:
Discrete
Format:
Questions and instructions
Categories
| Value | Category |
|---|---|
| ABBITRARY INCREASES IN THE LINCENSES FEES AND PENALITIES | |
| ABNITRARY INCREASE IN THE LICENSES | |
| ALOT OF FAKE MONEY IN CIRCULATION | |
| ASCUDA SYSTEM NETWORK | |
| ASYCUDA IS STILL A CHALLENGE AS IT AFFECTS NORMAL DAY TO DAY RUNNING OF BUSINESS | |
| ASYCUDA SYSTEM SOMETIMES IS OFF | |
| BLACK MARKET OPERATIONS INTERFERES WITH CLEAN BUSINESS OPERATIONS | |
| BUREAUCRACY | |
| BUSINESS CONGESTION AS A RESULT OS ASCUDA BEING SLOW AND SOMETIMES (ON AND OFF) WHEN NEEDED | |
| BUSSINES IS LOW | |
| CHANGING MARKET TECHNOLOGIES | |
| CHANGING MARKET TECHNOLOGIES. | |
| CLIENTS BRING IN WORK LATE YET THEY WANT IT IN THE SHORTEST TIME POSSIBLE | |
| COLLECTION OF LONG OUTSTANDING PREMIUMS IS MAJOR CHALLENGE | |
| COMPETITION | |
| COMPETITION FROM BANKS WITH VARIOUS BRANCHES SCATTERED IN THE SURBURBS OF KAMPALA. | |
| COMPETITION FROM FINANCIAL TECHNOLOGY COMPANIE, USE OF SOFTWARE TO PROVIDE FINANCIAL SERVICES | |
| COMPETITION FROM OTHER COMPANIES CHARGING MINIMUM RATES | |
| CONSUMER EXPECTATIONS CREATES PRESSURE AS BANKS FAIL TO DELIVER | |
| CORRUPTION | |
| CORRUPTION OF OFFICIALS | |
| COSTLY SERVICES | |
| Cargo from DRC are nolonger loaded in box bodies due to fear of weigh bridges hence end up carrying less. | |
| Changing customer needs. | |
| Changing methods of the taxation processes. | |
| Clearing and Forwarding only network ascuda world is very slow. | |
| Corruption and high inflation rates. | |
| Cost of services is too high and clients are not increasing their payments. | |
| Costly specialised training of employees including accomodation and air tickets (high inflation rates) | |
| DELAYED APPROVALS OF KEY INDUSTRY LAWS AND REGULATIONS BY GOVERNMENT EG THE PENSION LIBERATION BILL | |
| DELAYED REMATTANCE OF PREMIUMS BY INSURANCE BROKERS | |
| DOLLAR FLUCTUATION | |
| DOUBLE TAXATION FOR WITHHOLDING AND VAT TAXES | |
| FALL IN LENDING RATES | |
| FOREX FLUCTUATIONS | |
| FROUSTRATION FROM THE GOVERNMENT OWNED SERVICE PROVIDERS IE URA, UNBS,MUNICIPAL COUNCIL ETC | |
| GOVERNMENT INCREASE IN INVESTMENT IN THE ECONOMY TO BOOST BUSINESSTHAT IN TURN BOOSTS THE FINANCIAL INDUSTRY | |
| GOVERNMENT INCREASE IN INVESTMENT IN THE INDUSTRY | |
| HALF INFORMATION ABOUT THE TRANSACTIONS BY THE RECIEVER | |
| HIGH COMPETITION | |
| HIGH COST O EQUIPMENT | |
| HIGH COST OF ELECRICITY AND MANY LICENCES AND HIGH COSTS INVOLVED WHEN PROVIDING THE SERVICE | |
| HIGH COST OF ELECTRICITY | |
| HIGH COST OF LIVING SO CLIENTS HAVE LITTLE DISPOSABLE INCME FOR INSURANCE | |
| HIGH ENTRY RATRES/TRAVEL | |
| HIGH FUEL PRICE | |
| HIGH IMPAIRMENTS | |
| HIGH INTEREST RATES | |
| HIGH LEVEL OF CORRUPTION AND FRAUD BY GOVERNMENT,TOP OFFICIALS AND REGULATORY BODIES HAVE AFFECTED GROWTH OF FINANCIAL INSTITUTIONS. | |
| HIGH TAX RATES THAT MANIFEST INTO THE FINAL PRICES OF TELECOM SERVICES. | |
| HIGH TAXES | |
| HIGH WORK WITH LITTLE PAY | |
| HUMAN RESOURCE DEVELOPMENT | |
| High Exchange rates. | |
| High market led lending rates. | |
| High staff turnover as most default and escape | |
| High taxes imposed by the government. | |
| INCREASING CYBER FRAUD AND CRIME | |
| INFLATION IS STILL HIGH | |
| INFLATION PROBLEMS | |
| INTERMITTENT ELECTRICITY SUPPLY | |
| Inadequate security for transit goods from Mombasa to Kampala. | |
| LACK OF ALTERNATIVES AMONG URA SYSTEMS WHERE SYSTEM FAILURE CAUSE DELAYS. | |
| LACK OF GENERAL UNDERSTANDING OF INSURANCE AND BENEFITS THEREOF DEEM IT A LUXUARY IN THE FACE OF THE PUBLIC | |
| LACK OF INTEREST BY THE GOVERNMENT IN INSURING ITS ASSETS AND STAFF | |
| LACK OF LOCAL CAPACITY TO ABSORB INSURANCE RISKSEFFECTIVELY | |
| LACK OF SUPPORT BY LOCAL FIRMS FROM GOVERNMENT | |
| LACK OF UNIFORMITY OF VALUES FOR GOODS IMPORTED, DELAY OF SERVICES OFFERED BY URA | |
| LANGUAGE BARRIER | |
| LESS KNOWLEDGE ABOUT TAX RELATRED ISSUES AMONG CLIENTSSUCH AS WHT PAYEE AMONG OTHERS | |
| LIMITED BUDGET,LOCAL FIRMS ARE PAID LITTLE WHILE FOREIGN FIRMS ARE REWARDED WITH LARGE CONTRACTS | |
| LIMITED RESOURCES AND HIGH TAXES | |
| LOW PENETRATION IN THE MARKET I.E LACK OF AWARENESS OF INSURANCE BY THE PUBLIC | |
| LOW RESEARCH JOBS | |
| Low literacy levels among the population. | |
| Low uptake of insurance products by the public (negative attitude). | |
| MAJOR BLOWS ON INTERNATIONAL EMBARGO FROM US | |
| MAJOR DISTRIBUTORS ARE FOREIGN AND EXTEND BEST PRICES TO THEMSELVES | |
| MANY REGULATORS IN THE INDUSTRY I.E BOU, KCCA, FIA, URA | |
| NEGATIVE PERCEPTION ABOUT INSURANCE FROM PROSPECTIVE CLIENT | |
| NO CLEAR GUIDELINES | |
| NO INTERFACE WITH OFFICERS (DPC) DOCUMENT PROCESSING CENTER | |
| NO INTERFACE WITH URA OFFICERS | |
| OUR ECONOMY IS NOT DOING WELL SO THE PUBLIC IS TRYING TO REDUCE ON EXPENDITURE AND THE FIRM TO THINK ABOUT IS REDUCTION ON INSURANCE EXPENDITOR | |
| PENALITIES FROM URA AND VERY SLOW SYSTEM (ASCUDA) | |
| POLITICAL AND LEGAL BARRIERS | |
| POLITICAL CLIMATE OF KENYA HAS BEEN UNSTABLE AND SOUTH SUDAN | |
| POOR INTERFACE WITH OFFICERS OR NO INTERFACE AT ALL | |
| POOR POLICY | |
| POOR RECORD KEEPING BY CLIENTS ESPECIALLY SOURCE DOCUMENTS HINDERS QUICK ACCESS AND FINALIZATION OF REPORTS | |
| PROCESS OF CUSTOMS CLEARANCE IS LONG | |
| PROCESS OF GOVERNMENT REGISTRATION IS NOT EASY | |
| PRODUCTION, PACKAGING AND TRANSPORTATION, THE PROCESS TAKES LONG | |
| Premium payments always come late. | |
| REGULATORY RESTRICTIONS AND CONTROLS | |
| RESIDENTS- NON-VAT/UGANDA TAX REGISTERED ENTITIES AS THEY CANNOT CLAIM | |
| Road traffic especially in Jinja road which leads to delays in our service delivery. | |
| SLOW MOVEMENT OF CARGO BECAUSE OF POOR INFRASTRUCTURE | |
| SLOW NET WORK CREATES BUSINESS JAM AND HAS NEVER IMPROVED | |
| SMALL MARKET | |
| SOME CLIENTS DO NOT PAY PREMIUMS | |
| STIFF COMPETITION | |
| STILL COMPETITION IN BUSINESS | |
| Some times delays by revenue officers in verification process. | |
| TAX EDUCATION AND AWARENESS BY IMPORTERS IS VERY MINIMAL LEADING TO CONTRADICTING INFORMATION | |
| TAX EDUCATION AND AWARENESS BY IMPORTERS IS VERY MINIMAL LEADING TO CONTRADICTORY INFORMATION | |
| THE FLUCTUATING FOREIGN EXCHANGE MAKES FOREIGN DEALINGS UN PREDICTABLE. | |
| THE STATISTICS YOU NEED REQUIRES A LOT OF TIME TO PUT TOGETHER BECAUSE IT IS FOR TWO YEARS BACKWARDS AND AS YOU ARE AWARE OUR FILES ARE ALWAYS WITH ARA OR AUDITOR | |
| THERE ARE ALOT OF NON TARIFF BARRIERS WHICH INCREASE THE COST OF TRADE | |
| THERE IS UNSYNCHRONISED SYSTEM BETWEEN GOVERNMENT OFFICES IN REGARDS TO OBTAINING RELEVANT INFORMATION | |
| TNE NEW URA SYSTEM OF GIVING VALUES FROM ONE URA CENTRE NAKAWA IS TROUBLESOME YET THERE ARE MANY ENTRY POINTS | |
| TOO MUCH PENALITIES GIVEN BY URA IN EVERY MISTAKE MADE ON PROCESSING CENTRES | |
| TOO MUCH TAXES | |
| TURN AROUND TIME IS 20 DAYS BECAUSE OF CUSTOMS,UNRA AND UNBS AND OTHER GOVERNMENT AGENCIES. | |
| UN ETHICAL PRACTICES BY SOME PLAYERS IN THE INDUSTRY | |
| UNBS STILL A CHALLENGE AT THE AMOUNT OF TIME IT TAKES TO VERIFY THE GOODS (TESTING THE STANDARDS) | |
| UNDER VALUATION OF ACTUAL COSTS | |
| UNFAVOURABLE ECONOMIC ENVIRONMENT | |
| UNLICENSED DEALERS ON THE BLACK MARKET | |
| UNSTABLE MARKET CONDITIONS | |
| UNWILLINGNESS BY LOCAL FINA NCIAL INSTITUTIONS TO LEND THE CORPORATION, DESPITE DEMOSTRATION OF FINANCIAL SOUNDNESS. | |
| Un compromising UNRA Officials | |
| Unstable local currency against the US Dollar. | |
| Unstable transport costs due to inflation. | |
| VARIATION OF RATES IN THE MARKET | |
| Very high rent/cost of operation. | |
| WEIGH BRIDGES ARE SO STRICT AND THEREFORE WE UNDER LOAD CARGO ON BOX BODIES | |
| WITH HOLDING TAX PAYMENT ON IMPORTATION OF EQUIPMENT | |
| WITHHOLDING TAX CANNOT BE DEDUCTED FROM THE SALES PRICE IF YOU PAY ONLINE VIA CREDIT CARDS | |
| increasing and unstable commodity prices, corruption and preference of imported services as compared to domestic services. | |
| youth does not want to work at the prevailing market salary and lack of understanding statutory obligations |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.